Give them one-click access to modern frontline training that actually works. Northgate Markets Hayward, CA 4 weeks ago Be among the first 25 applicants. How important is coaching in a contact center? Go beyond checking the boxes to build a proactive culture of safety. We’re here to help. At Axonify it’s all hands on deck to help you get off to a strong start, then keep a good thing going. Is it the benefits? Manufacturing workers. “Resilience” is the official buzzword of 2020 – just outpacing “unprecedented.” We’re all doing our best to keep moving forward as we face an uncertain. In episode 3 of The 80 Percent, JD conducts an old-school investigation to find out how companies are helping their frontline workers continue learning from home. Keep reading to find out. Contact center employees. AstraZeneca, a global leader in the biopharmaceutical industry, recognized that traditional workplace training no longer met the needs of its professional salesforce. Get ideas for improving the compliance training experience so it doesn’t negatively impact people’s perspective on workplace learning and waste so much time and effort. Organizations know they need an effective BBS strategy, but many struggle to implement programs that perform. Read this article for more insights and tips on how to create a continuous onboarding strategy. Find out what frontline employees actually need from their training. Our Microlearning in Practice sessions highlight different case studies showcasing the various ways that organizations are applying the principles of microlearning to solve performance problems. Hear first-hand from leading grocers, across North America, on how they’re finding success in a quickly changing landscape and addressing common challenges facing the grocery industry. We’ve pulled together an overview of two of the most common platforms on the market—the LMS and LXP. Citadel combats the ‘forgetting curve’ with their frontline bankers. Within 12 months, it was able to up participation from 20 percent to 65 percent. Find out how BT improved customer satisfaction while significantly reducing onboarding time, repeat customer calls & call-handling time. Get built-in performance support that connects your workforce to the help they need—exactly when they need it. This article originally appeared in Training & Development magazine, June 2020 Vol. Take a glimpse inside our library of frontline-focused content. Onboard your frontline faster and smarter. HR Dive breaks down the research from the recent State of Frontline Workplace Training Study we conducted with Ipsos. We’ve pulled together an overview of two of the most common platforms on the market—the LMS and LXP. 47 No. 2, published by the Australian Institute of Training & Development. Find out how to redesign your training so it balances employee development needs with the priorities and performance of your business in The ultimate guide to frontline training. And a quick quiz you can take to start your search on the right foot. Implemented a personalized learning strategy that continuously builds and reinforces knowledge based on what employees know—and what they don’t. Axonify.com “Axonify has completely changed the way we deliver training, and it’s much more effective.” ... Read how Roberto Chaves has transformed the way he delivers training with Axonify. Axonify scales with acquisition of digital learning platform Mlevel, Northgate González Market takes a new approach to training. In the competitive and fast-changing world of telecommunications, customer experience can make or break the business. Axonify Computer Software Waterloo, ON 10,827 followers Axonify is the modern communications and learning solution for frontline employees that actually works. What marketing strategies does Axonify use? Or is it an algorithmic combination of all of these factors and more? 22% of employee turnover happens within the first 45 days on the job. Is it magic? Axonified Employee “With Axonify, it’s not just the team leaders who are checking to make sure everybody is following the right procedures, it’s every associate checking everybody. See who Northgate Markets has hired for this role. Retail has changed. A comprehensive analysis on the state of workplace training, with insights on how to elevate employee performance and drive measurable business results. We chatted with Gary about his role and why he turned to Axonify instead of an LMS to help him train his staff: sales@axonify.com | Toll-Free: 1-855-AXONIFY (296-6439) | axonify.com Traditional approaches to training might fit easily into the day of a corporate employee. Here are 4 proven tactics to help you get value and engagement from your frontline compliance training. That’s why we’ve pulled together this action plan to help you build a resilient frontline grocery workforce. La información presentada aquí y cualquier material es la propiedad exclusiva de Northgate Gonzalez, LLC y no deben ser usados, difundidos, distribuidos, transmitidos o compartidos con alguien sin el permiso por escrito de Northgate Gonzalez, LLC When you open for business, it won’t be business as usual. See how companies are using Axonify to fuel frontline employee performance out in the real world. Insights to help you attract, develop and retain the best advisors. With more than 800 vendors on the market, figuring out which learning technology to invest in can feel daunting. Grocery staff. Northgate can make it beat faster with the freshest ingredients, ready-to-cook meals or the most authentic cuisine. Specialty Supermarket Chain, Northgate González Market, Saves Half a Million Dollars With a New Game Plan to Tackle Employee Training Work for Axonify ? - Demonstrated the business value for customers to use Axonify (such as increased sales, reduced safety incidents, higher NPS). Hear firsthand from Director of Training, Gary Orona, and his team about how they transformed employee training with the help of Axonify - and saved half a million dollars in just 12 months. See how a modern approach to internal communications gives you confidence that frontline employees receive messages exactly as intended—so they can better support your customers and your company. Northgate Markets - Email & Phone of top management contacts. You’ll find all the data and insights in the pages of this detailed synopsis. Read how Roberto Chaves has transformed the way he delivers training with Axonify. Hear customers describe the moment they realized there’s a better way to train their frontline. Watch how this retailer saves thousands of dollars by dramatically reducing onboarding time and keeping associates engaged—while opening 2 stores per month. Join David Perring of Fosway Group, and Jasha Fletcher, Head of Learning Architecture and Design, BT, as they uncover the secrets of onboarding success. These deskless workers have one thing in common: They’ve all been underserved by L&D. Get traffic statistics, SEO keyword opportunities, audience insights, and competitive analytics for Axonify. Learn how Northgate González Market, a premier southern California supermarket chain, saved more than half a million dollars with an innovative approach to employee training. See insights on Axonify including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Axonify has 203 employees at their 1 location, $27 m in total funding, and $10 M in annual revenue in Y 2016. See how focusing on the right metrics, using the right technology, and making a commitment to understand the impact of learning, makes it possible to not only to measure the influence of learning on the business, but also to predict what impact it can have in the future. ... Perform/manage daily axonify participation. Companies who adopt continuous onboarding see a drastic decrease in safety incidents, increased employee retention and better business results. There’s a lot of buzz around ISO 45001, the first global standard for occupational health and safety. See how companies are using Axonify to fuel frontline employee performance out in the real world. 25 talking about this. Read this article from Training & Development magazine to understand how you can design solutions based on how people really learn. See why a big part of ensuring call center agent success is in training—not just the onboarding process, but consistent, ongoing training that develops stronger agents who can provide consistent quality customer service, improve first-call resolution and reduce appeasements. It’s the microlearning platform your people use for 3-5 minutes a day so that, when it’s time to act, they know just what to do for the good of your business. Collect and track frontline employees’ on-the-job behaviors with technology seamlessly integrated directly into the Axonify learning platform. Learn about the positive changes Maria Ornelas has seen with Axonify. How do organizations have to change so they can reskill their employees faster? NOTE: to use this app you’ll need an access code provided by your employer. Making it easier for frontline employees to learn, perform and grow at Russell Cellular. JD sits down with Heather McGowan, internationally-recognized speaker, author and future of work strategist, to explore the importance of taking a people-first approach to workplace evolution and why it’s essential for businesses to put the frontline first. When your learning solution actually works for your frontline everybody wins. Find out the 5 benefits of evolving your frontline communications and training. This helped build both associate knowledge and continuously reinforce that knowledge, while engaging employees in learning and company objectives. Save your seat. We’re here to help. Without direct access to your workforce, communicating critical information can become a game of broken telephone, putting your employees at risk of missing important updates. Consider how much more quickly organizations have adopted digital tools and ecommerce options than they have in the past. Briscoe Group uses 3 key strategies to build resilience. This is "Axonify - Northgate González Markets" by Astrodog Media on Vimeo, the home for high quality videos and the people who love them. Food service employees. Bloomingdale’s uses microlearning, big data, and machine learning to prove training saved $3 million in 1 year. Retail has one of the highest turnover rates of any industry. Specialty supermarket chain, Northgate Gonzalez Market, saves half a million dollars with an innovative approach to employee training. How can we put the employee at the center of our workplace learning strategy? But you also need to mitigate real risks to your business and help employees make real-world decisions that will keep themselves and your customers safe. The 80 Percent - Episode 7: The Secrets of Frontline Engagement, Maria Ornelas from Northgate Gonzalez Market, Frontline communications: Old way vs new way, How to definitively prove that training impacts business results, The true business impact of frontline employee training, Bloomingdale's proves training saved $3 million in 1 year, Improving the compliance training experience, Regulation is coming: How to maintain compliance on the frontline, 4 solutions to your compliance training problem, Build operational agility with rapid cross-training, New learning technologies drive reskilling initiatives, Companies aren't training employees for the future, How a growth mindset at Russell Cellular leads to professional gains, Securing skills for the future at Etihad Airways, How Eden Housing brings their workforce together even while apart, Briscoe Group builds frontline resilience during the pandemic, How Rogers for Business boosted their CSAT score by 9 points, Russell Cellular takes a frontline-first approach to training, How to build a proactive culture of safety, Six essentials to using video for safety training, Introducing ISO 45001—and what it means for you, How Walmart Logistics trains 75 000 employees, Microlearning: Techniques to jumpstart your EHS training programs, Many manufacturing employees still not getting trained, AstraZeneca International Region uses AI-enabled training to drive sales growth, Microlearning at John Hancock Investments drives results, Episode 12: A Great Place for All with Michael C. Bush, Data, AI & continuous reskilling: The future of workforce development, The art and science of designing a learning tech ecosystem, AI and tech conversation between Carol Leaman and John Sumser, principal analyst at HRExaminer, Episode 5: Part 2: Global Stories from the Frontline, Harnessing learning for your front line, and the bottom line, Microlearning + big data + machine learning - how to finally prove the impact of training, Brandon Hall Group modern learning measurement, The science behind microlearning effectiveness, How to solve the 5 biggest problems in workplace learning, Wrong content wrong results - why the right content is key for propelling your business forward, How to do continuous onboarding the right way, Leveraging the latest in brain science to deliver the next generation of eLearning, The impact of training on the advisor and customer experience, A new podcast dedicated to the frontline story, Frontline finance staff among best trained across industries, Ten tips for CLOs considering gamification, Episode 11: Navigating Disruption on the Frontline with Shawn Kanungo, No one left behind - driving performance within a deskless workforce, 4 new ways grocers are empowering associates through technology, More Than Netflix: The real potential of personalised learning, 2019 State of Frontline Employee Workplace Training Report, Infographic - The State of Workplace Training, State of workplace training in contact centers, State of workplace training in manufacturing & logistics, Infographic - The State of Workplace Training (short), Modern learning measurement: How to use microlearning, big data, and machine learning, A game-changer: Turn every employee into a top performer with gamification, Citadel Credit Union taps into effective ongoing training that scales, How Citadel Credit Union unlocks high performance, How BT uses microlearning and gamification to transform customer service, Episode 10: Resilience in Grocery (Part 2). Learn how BT transformed customer service by implementing a new approach to training. Compliance training isn’t going away. Filter by company size, industry, location & more. By taking a new approach to frontline training, you can speed up time to competency, mitigate early turnover, and continuously build capability on the job, without taking agents away from their desks. A modern approach to compliance training isn’t just about checking boxes. Peek inside our Retail Essentials Library to see all of the content you’ll gain access to on day one. Axonify scales with acquisition of digital learning platform Mlevel, The State of Frontline Training Report 2020, Why traditional training doesn’t work for frontline employees, Building a resilient frontline workforce: your action plan, The 80 Percent - Episode 2: Frontline Disrupted, Help Wanted: How food retailers can navigate a labor maelstrom, Building a resilient grocery frontline workforce: your action plan, How Briscoe Group maintained frontline resilience during a lockdown, Building a resilient frontline workforce for the retail revival: your action plan, Internal communications in retail infographic, Building a frontline that's ready for anything, How to prove that training actually works, How the right communications and training address common business problems, Why frontline employees are critical to your business, 3 key strategies to re-imagine agent onboarding, Continuous learning in an age of continuous turnover, Innovative training for the contact center, Your frontline employees are the lifeblood of your business, The 80 Percent Podcast - Episode 9: Sustaining Frontline Resilience, Adaptive learning: Five common misconceptions, Why better onboarding is the best retention strategy, 3 ways your onboarding isn’t setting seasonal hires up for success, Episode 14: Frontline Leadership at Disney with Dan Cockerell, Episode 13: The Future of Frontline Work with Heather E. McGowan, How to get onboarding right: The 7 C's for success. See who NORTHGATE MARKET has hired for this role. Southern California independent grocer Northgate Gonzalez Market, which realized a correlation between high participation rate at its stores and a strong reduction in accidents. Grocery has changed. Yes, you still need to check the boxes. But for many people, it took a pandemic to recognize just how important these employees are. Festival Foods shares how engaging its entire workforce drove better customer service, resulting in higher OSAT scores for the first time in 2 years. Listen as Carol Leaman and John Sumser talk AI and tech in this podcast recording. Companies claim to have amazing cultures and that employees are their “greatest assets.” But are they doing what it takes to create a great place for all, including the frontline? Is it the managers? Here's how this store director is boosting food safety knowledge at his store. Retail associates. Northgatemarkets.axonify.com has server used 192.124.249.19 (United States) ping response time Hosted in Sucuri Register Domain Names at GoDaddy.com, LLC.This domain has been created 8 years, 355 days ago, remaining 10 days.You can check the 9 Websites and blacklist ip address on this server And a quick quiz you can take to start your search on the right foot. From the questions that pop out of game play, to the leaderboards that celebrate success and provide motivation, to the coaches that offer feedback along the way, Axonify’s gamification techniques are designed to do one thing: make learning highly engaging and effective. It’s an everyday reminder for them.” Saul Campos, Store Director, Northgate González Market Q: Can you describe your role at Northgate? See how onboarding with Axonify starts employees off strong then keeps a good thing going for as long as they are with your organization. Customer Profile Saul Campos from Northgate Market. Discover how daily reinforcement training with Axonify helps employees remember more of the top things you need them to know. See how Axonify can make a meaningful difference from the frontline and learning leaders all the way to C suite. Understand the true cost of high retail associate turnover and how a smarter approach to onboarding can stop the bleed and save you money. Go way beyond completion rates and test scores to see how training is impacting your KPIs. See what the rise of artificial intelligence means for when it comes to making your frontline training really personal. Getting seasonal talent up to speed quickly, in a way that makes them confident and productive out on the floor, is critical to a successful holiday season. Bonus: push real-time updates from HQ to your entire frontline. See why adaptive learning is gaining favor as a fresh way to personalize the learning experience and collect real-time data. Agent development doesn’t end after the first 60 days. Communicate with your frontline staff in the moments that matter—no email required. Is it work itself? Learn more. O’Reilly Auto Parts’ Senior VP of HR and Training shares how they’ve decreased turnover by 2.5% per month and why the frontline is a driving force in impacting the bottom line. The greatest coaches (the Vince Lombardis of the world) would agree: If you want to have a winning team, you have to coach every player. Good training is the cornerstone of every successful environment, health, and safety program. Reskilling. At Russell Cellular, their effective training culture embraces the employee experience, Etihad Aviation Group clarifies their employee development vision with a focus on continuous learning. With more than 800 vendors on the market, figuring out which learning technology to invest in can feel daunting. Northgate Markets is a … A: I make sure everyone is doing what they are supposed to be doing. Learn about 4 ways grocery technology can be used to empower associates. Get an up-close look at training that creates confident contact center agents. Learn how gamification can help you address the widening skills gap and get an increasingly diverse workforce to know and do the things that matter most to your business. Learn how to finally measure how your retail training programs are impacting your business results. Peek inside our Grocery Essentials Library to see all of the content you’ll gain access to on day one. Call us today at 1-855-AXONIFY or visit www.axonify.com. Carol Leaman, CEO at Axonify, shares how Northgate González Market achieves business goals and drives results with microlearning. See how solving the same-old problems associated with traditional communications and training lets frontline employees do their best work every day. A premier southern California supermarket chain. A: I’m the Training and Development Specialist for Northgate Markets. See for yourself why Axonify is different and why it’s the modern approach to frontline employee learning that actually works. Choose business software with confidence. NORTHGATE MARKET Paramount, CA 1 day ago Be among the first 25 applicants. They’re the face of your business. We would like to show you a description here but the site won’t allow us. Equip more than 6,000 employees to understand and adhere to safety and compliance regulations. This is true in any sport, as well as business: You shouldn’t train some staff and not others. Browse Axonify Case Studies, Success Stories, Customer Stories & Customer References. Delivery drivers. However, if your employees can move seamlessly between roles, then you have considerably more agility in how you function day to day. Frontline agents are under pressure to perform in a role that has become increasingly challenging due to more complex products & services, constantly updating information, & an informed customer base. Too often their stories go untold. Get an up-close look at frontline-first training and communications. Learn more In-depth reviews by real users verified by Gartner in the last 12 months. How can businesses keep their frontline performing under these circumstances? The pandemic has disrupted our lives, but it has also set the stage for an unprecedented level of innovation…but only for companies who recognize this potential. Close the loop on learning measurement by definitively tying knowledge to behaviors and business results. Watch this webinar to explore this new standard and what it means for organizations. They’re essential to your business. Two of North America’s most successful regional grocery chains — Heinen’s, in Cleveland, Ohio, and Longo’s, in Toronto — have been making the kinds of investments in labor, training and development that are poised to pay big dividends during this unprecedented time for grocery labor. A recent survey found that client-facing frontline employees in the finance sector receive some of the most effective and consistent training. 53 Axonify Testimonials & Customer References from real Axonify customers. This article originally appeared in Training & Development magazine, June 2020 Vol. Citadel taps into employees’ competitive spirit to unlock high performance. But they just don’t work for frontline employees like retail associates, contact center agents, restaurant workers, professional sales reps and so many others. See how the right onboarding can set your new hires up for long-term success. So they partnered with Axonify to design a continuous learning experience that fit into the day-to-day workflow of its salesforce. Retail associates. Learn how Ethicon increased sales reps’ overall knowledge levels, boosted their confidence and improved sales effectiveness. No frills, but lots of fun. Read the report to find out why and, more importantly, what you can do to improve engagement with training. Fueling a “fresh” approach to customer experience with frontline-first training and communications with MOL Group. ... Must actively use/manage the participation of axonify. Axonified Employee “Axonify has completely changed the way we deliver training, and it’s much more effective.” Roberto Chaves, Training and Development Specialist, Northgate Gonzalez Markets Q: What is your role at Northgate? We partnered with Ipsos, a global market research firm, for our third annual State of Frontline Employee Workplace Training report. The Axonify mobile app gives you convenient access to the knowledge and learning you need for peak on-the- job performan… The findings show that businesses need to do more to equip their frontline to navigate the storm of business disruption. With business evolving at breakneck speed, and ever-changing expectations around L&D, the time is right to be thinking about your learning technology ecosystem. Axonify is the platform that makes sure your employees remember to do the things that matter most to your business. See what Dr. Alice Kim and Axonify’s CEO, Carol Leaman, had to say about the latest in brain science and how that research is impacting the way corporate training is being delivered.